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[en] Customer Evaluation -#- 008 - Customer Satisfaction with Sales Rep
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We appreciate your business. Thank you for letting us know about your experience with us.
This survey will take you about 5 - 10 minutes to complete. We are committed to providing world-class service to our clients and your feedback is very important for us to make even more improvement.
On a scale of 0 to 10, where 0=Very Dissatisfied and 10=Very Satisfied, please indicate your overall satisfaction with the following…
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Presentation Skills
Product Knowledge
Understanding of my business needs
Responsiveness to my inquiries
Frequency of contact from salesperson
Timely receipt of quotes and proposals
Ability to set reasonable product performance expectations
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If there were one thing we could improve on in our sales , what would that be?
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On a scale of 0 to 10, where 0=Very Dissatisfied and 10=Very Satisfied, please indicate your overall satisfaction with the following…
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Ease of doing business with COMPANY
Ability to deliver outstanding quality, service and value
Ability to keep technological leadership within the industry
Ability to keep commitments
Ability to treat me like a valued partner
Overall satisfaction with COMPANY
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Do you have any comments that you would like to share with COMPANY’s senior management?
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On a scale of 0 to 10, where 0=Very Unlikely and 10=Very Likely, how likely are you to recommend COMPANY to a friend or colleague?
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Very unlikely
Very likely
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If it were your choice alone, would you continue to purchase product/services from us? Why?
This block is required.
Thank you for participating in our survey! Looking forward to doing more business with you!
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